Installing a swimming pool is an exciting milestone for any homeowner. It adds value to your property, creates a family gathering point, and offers a refreshing escape from the heat. But before you dive into construction, choosing the right builder is crucial. Asking the right questions at the start can save you from costly mistakes and ensure the final result is both functional and beautiful.



Below, we explore eight key questions you should ask a pool builder before making your decision. These will help you feel confident about the process, the quality of workmanship, and the longevity of your new pool.

Local experience is a big advantage when selecting a builder. A company that has worked extensively in your region will understand the unique soil conditions, drainage challenges, and council requirements that affect pool construction. These factors can significantly influence the stability and safety of your pool.

Benefits of working with a locally experienced builder:

• Familiarity with local building codes and approval processes
• Knowledge of soil types and how they affect pool foundations
• Awareness of climate conditions that impact construction schedules
• Established relationships with local suppliers and contractors



When a builder has this background, they can anticipate issues early and provide solutions that ensure your pool stands the test of time.

Looking at completed projects is one of the best ways to assess a builder’s quality and versatility. It gives you a clear picture of their workmanship and helps you decide if their design style aligns with your vision. Don’t just rely on photos; ask for references from past clients so you can hear about their experience first-hand.

Types of pools you might see in a builder’s portfolio include:

• Concrete pools – fully customisable and durable
• Fibreglass pools – faster installation with a smooth interior finish
• Plunge pools – compact and stylish, ideal for smaller yards
• Lap pools – long and narrow, perfect for exercise



A builder who can showcase a variety of projects demonstrates adaptability and skill across different designs and budgets.

Pool construction involves several stages, and clarity around each step helps you understand what to expect. A reputable builder will explain the process in detail and outline what is included in their service.

Key stages of construction:

• Design & planning – site assessment, measurements, and customised pool designs
• Excavation – preparing the site, including soil removal and levelling
• Installation – building the structure, plumbing, and electrical work
• Finishing touches – tiling, coping, fencing, and landscaping



Knowing exactly what is covered prevents surprises later and ensures you’re fully prepared for the project's timeline and requirements.

Council approvals and building permits are essential for pool construction, and navigating them can be overwhelming. A professional builder should manage these requirements on your behalf, ensuring that your pool complies with safety and environmental standards.

Typical approvals and permits may include:

• Development applications lodged with the council
• Engineering and safety certifications
• Compliance with fencing and barrier regulations
• Plumbing and electrical inspections



Having a builder who understands these requirements not only speeds up the process but also gives you peace of mind that everything is legally compliant.

The materials chosen for your pool will affect its appearance, durability, and long-term maintenance needs. Your builder should guide you through the options and explain which materials are best suited to your property and lifestyle.

Common materials and finishes:

• Concrete – highly durable and fully customisable in shape and design
• Fibreglass – smooth surface, resistant to algae, and faster to install
• Tiles & pebblecrete – add aesthetic appeal and texture to the interior finish
• Stone or concrete coping – creates a functional and stylish pool edge



By discussing these options upfront, you can make informed decisions that balance cost, maintenance, and visual appeal.

Safety should always be a priority when building a pool. Beyond being a legal requirement, proper safety measures protect your family and guests. A reliable builder will not only construct the pool itself but also integrate the necessary features that reduce risks.

Important safety considerations include:

• Secure pool fencing and compliant self-closing gates
• Non-slip surfaces around the pool
• Proper drainage to prevent water pooling
• Adequate depth and design for safe diving and swimming



Asking about safety ensures your pool is enjoyable while meeting all legal requirements.

A swimming pool is a long-term investment, and the support you receive after construction is just as important as the build itself. A quality builder will offer warranties, maintenance advice, and sometimes even servicing options.

Support you can expect after construction:

• Warranty coverage on structural elements and equipment
• Initial handover that includes guidance on cleaning and water chemistry
• Availability of maintenance packages or referrals to trusted service providers
• Troubleshooting assistance for filtration, pumps, and other systems



Ongoing support ensures that your pool remains in excellent condition and provides you with lasting value.

Pool construction can be affected by weather, supply shortages, or unexpected site conditions. It’s important to understand how your builder handles these challenges and keeps you informed.

Common causes of delays and solutions:

• Heavy rain – reschedule excavation and site work until conditions are safe
• Supply shortages – secure alternative suppliers or materials quickly
• Unstable soil – bring in engineers for reinforcement solutions
• Council delays – maintain communication and follow up regularly



Clear communication and proactive planning make the difference between a smooth project and one filled with unnecessary stress.

Asking these eight questions before hiring a pool builder puts you in a strong position to make informed decisions. From understanding their experience and past projects to clarifying timelines, safety, and support, these discussions help you find a professional who can bring your vision to life. Your pool should be a source of joy for years, and the right builder ensures that happens.

At Solitary Island Pools, we offer expert pool construction. Our pool builders in Coffs Harbour manage every stage of the process, from design and approvals to construction and finishing, ensuring your pool is built with precision and care. If you’re ready to turn your backyard into a relaxing retreat, get in touch.